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Frequently Asked Questions about Greetings Haslingden


Q - How many staff do you have?
A - Currently we have five full time members of staff you can meet them here  Greetings Haslingden prides itself on the quality of its customer service.  Should you wish to comment on this please do.  All comments are greatly appreciated

Q - Do You Deliver Balloons?
A - Yes - we can deliver* Balloons locally within five mile radius of the shop at a pre-determined time if booked at leat 24 hours in advance of any party or conference arrangement.

(*Note minimum Balloon goods selling price of £20 applies for free delivery locally)


Q - What does GBP mean?
A - We quote all prices in Great British Pounds.

Q - What are your shop hours?
A - We are open from 9.00am to 5.30pm GMT (Greenwich Mean Time or BST British Summer Time) Monday to Friday. Wednesday and Saturday close at 5pm You can get in touch with us by phone, fax or e-mail or contact us here obviously changes orders etc can be made online 24 hours a day seven days a week.

Q - Can I link my Web site to Greetings Haslingden?
A - Yes, you are very welcome to link to any page at Greetings Haslingden If you are in any way News/Gift/Shop related.  Drop us a line and we'll try to add a return link to your site in the future see our links here.

Q - Why did your reply take so long to reach me?

A - Some Hotmail/Yahoo mail users may experience a slight delay in receiving their e-mail confirmations due to the e-mail filtering system Internet mail systems employ. We are not aware of any other e-mail providers who are experiencing the same delivery delays.

Q - What is SSL Secure?
A - Our secure web pages are being hosted by (www.oneandone.co.uk), who use a Geotrust SSL Certificate to ensure secure transmission of your information.  This web site is secured using a Geotrust Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the Geotrust Authentic Site Seal padlocks at the bottom of your web browser when they appear which will verify the validity of our Geotrust Certificate, and our commitment to your security.

Q - Can I pay cash or cheque instead of with a credit card?
A - Of course you can. either by post or in person in the shop

Q - What is your cancellation policy?
A - Once you have ordered from us - there is only the deposit cancellation fee as long as the balloons or gifts are cancelled for delivery at least 48 hours in advance.  Less than this will incur full payment due.


Q -  What is Ecwid?

Ecwid (pronounced as “eck-wid”, short for “e-commerce widgets”), is a revolutionary shopping cart that seamlessly integrates with your existing website. It can also be added to your page on social media networks, such as Facebook or mySpace. Although it’s packed with high-value features, Ecwid is absolutely FREE to you the customer.

Q - I can't navigate your web site correctly the hyperlinks don't work
A - Although Greetings Haslingden do not use POPUP Advertisements on the site.  We occasionally do use new browser session windows especially on the External Links pages if a hyperlink appears not to work it may be you need to enable popups.   if you are using the Google or AOL toolbar click the popups button when logged into our site and this will allow our site navigation to work correctly.  Alternatively you can hold down the CTRL key when clicking an external hyperlink this will also allow the new session!



Copyright © 2003 [Hallmark Greetings (Haslingden) Helmshore Ltd]